{"id":723,"date":"2026-03-26T20:13:05","date_gmt":"2026-03-26T19:13:05","guid":{"rendered":"https:\/\/vetterupartner.wpenginepowered.com\/gtc\/"},"modified":"2026-04-03T13:08:59","modified_gmt":"2026-04-03T12:08:59","slug":"gtc","status":"publish","type":"page","link":"https:\/\/www.vetterpartner.com\/en\/gtc\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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General Terms and Conditions<\/div>\t\t\t\t<\/div>\n\t\t
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Terms & Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. scope of application<\/h2>

These General Terms and Conditions (GTC) apply to all business relationships between [company name] (hereinafter “Contractor”) and its clients (hereinafter “Client”) in the field of communications consulting, strategy development, content creation and related services.<\/p>

A distinction is made between entrepreneurs and consumers within the meaning of the Austrian Consumer Protection Act (KSchG).<\/p>

Deviating or supplementary terms and conditions of the client shall only become part of the contract if they are expressly recognized in writing.<\/p>

2. scope of services<\/h2>

The specific scope of services is set out in the respective offer, contract or written agreement between the parties.<\/p>

The Contractor shall provide consulting services to the best of its knowledge and belief. No specific economic or communicative success is owed. <\/p>

3. conclusion of contract<\/h2>

Offers made by the Contractor are subject to change and non-binding. A contract is concluded by written confirmation (e.g. by e-mail) or by conclusive behavior. <\/p>

4. obligations of the client to cooperate<\/h2>

The client undertakes to provide all information, documents and access required for the provision of services in good time and in full.<\/p>

Delays due to insufficient cooperation shall not be borne by the Contractor.<\/p>

5. remuneration<\/h2>

Remuneration is based on the agreed offer (e.g. hourly rate, flat rate or project price).<\/p>

Unless otherwise stated, all prices are net prices plus statutory VAT.<\/p>

Additional services that are not included in the original offer will be charged separately.<\/p>

6. terms of payment<\/h2>

Unless otherwise agreed, invoices are due within 14 days of the invoice date without deduction.<\/p>

In the event of late payment, the following default interest shall apply:<\/p>

  • towards consumers: 4 % p. a.<\/li>
  • to entrepreneurs: 9.2 percentage points above the base interest rate (\u00a7 456 UGB)<\/li><\/ul>

    The Contractor shall be entitled to charge reminder fees in accordance with the statutory provisions.<\/p>

    7 Dates and deadlines<\/h2>

    Agreed deadlines are only binding if they have been expressly confirmed as binding in writing.<\/p>

    The Contractor shall not be liable for delays caused by force majeure or by the Client.<\/p>

    8. copyrights and rights of use<\/h2>

    All concepts, texts, strategies and content created by the contractor are subject to copyright.<\/p>

    After full payment, the client shall receive a simple, non-transferable right of use for the agreed purpose.<\/p>

    Any other use requires the written consent of the contractor.<\/p>

    9. warranty<\/h2>

    The statutory warranty provisions apply.<\/p>

    The warranty period for entrepreneurs is 6 months from the date of performance.<\/p>

    10. liability<\/h2>

    The Contractor shall only be liable for damages in the event of intent or gross negligence.<\/p>

    In the event of slight negligence, the Contractor shall only be liable for breach of material contractual obligations (cardinal obligations), and liability shall be limited to the typically foreseeable damage.<\/p>

    Liability for personal injury remains unaffected.<\/p>

    Liability for loss of profit, consequential damage or indirect damage is excluded to the extent permitted by law.<\/p>

    11. right of withdrawal (for consumers)<\/h2>

    In the case of distance selling contracts, consumers have the right to withdraw from the contract within 14 days without giving reasons (Distance and Off-Premises Selling Act – FAGG).<\/p>

    The period begins with the conclusion of the contract.<\/p>

    If, at the express request of the consumer, the Contractor has already commenced performance before the expiry of the withdrawal period, a pro rata amount may be charged for services already rendered.<\/p>

    There is no right of withdrawal if the service has been provided in full and the consumer has given their express prior consent.<\/p>

    12. data protection<\/h2>

    The Contractor processes personal data in accordance with the General Data Protection Regulation (GDPR).<\/p>

    Further information can be found in the privacy policy.<\/p>

    13. termination<\/h2>

    Unless otherwise agreed, contracts can be terminated in writing by either party with 14 days’ notice.<\/p>

    In any case, services already rendered shall be remunerated.<\/p>

    14. final provisions<\/h2>

    Austrian law shall apply to the exclusion of the conflict of law rules.<\/p>

    For consumers, the statutory place of jurisdiction applies.<\/p>

    For entrepreneurs, the place of jurisdiction shall be the Contractor’s registered office.<\/p>

    Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    General Terms and Conditions Terms & Conditions 1. scope of application These General Terms and Conditions (GTC) apply to all business relationships between [company name] (hereinafter “Contractor”) and its clients (hereinafter “Client”) in the field of communications consulting, strategy development, content creation and related services. A distinction is made between entrepreneurs and consumers within the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-723","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vetterpartner.com\/en\/wp-json\/wp\/v2\/pages\/723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vetterpartner.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vetterpartner.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vetterpartner.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vetterpartner.com\/en\/wp-json\/wp\/v2\/comments?post=723"}],"version-history":[{"count":0,"href":"https:\/\/www.vetterpartner.com\/en\/wp-json\/wp\/v2\/pages\/723\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vetterpartner.com\/en\/wp-json\/wp\/v2\/media?parent=723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}